Don’t worry we won’t send you spam or share your email address with anyone. Benefits are usually paid straight into your bank, building society or credit union account. Call the Department for Work and Pensions to arrange for the payments to be transferred. You’ve accepted all cookies. Whilst the vast majority of pensions and benefits are paid directly into recipients’ bank accounts these days, many older pensioners continue to prefer to collect their pension over the counter at their local Post Office, and the Post Office Card Account enables them to do this. A new £250 million contract, to protect vulnerable pensioners, benefit claimants and help safeguard the future of the Post Office, agreed by the government. Sometimes they’ll include recommendations for other related newsletters or services we offer. Our. The government is keen to encourage all benefit claimants who are able to open a bank account to do so and enjoy the greater transactional services these offer, such as direct debit facilities and the option to have a debit card or cheque book. You can get the money paid into any bank, building society or credit union account, apart from a Nationwide cashbuilder account (sort code 070030) in someone else’s name. Work and Pensions Secretary Thérèse Coffey told Parliament that the cost of the contract provided “poor value for taxpayers” given that most people using POCA already have a bank account - it’s cheaper for the DWP to pay money directly into bank accounts than to use the Post Office system. People who are paid benefits or their state pension into a Post Office account will need to get a new account, as the Department for Work and Pensions is stopping paying into them. To help us improve GOV.UK, we’d like to know more about your visit today. You can change your cookie settings at any time. “We can use the  HMG Payment Exception Service for people who cannot access any bank account.”. In common with basic current accounts offered by some high street banks, a Post Office Card Account can be opened without a credit check, meaning that people with a poor credit history are also able to access the service without difficulty. Disclaimer: Some services may only be available at Post Offices. We use this information to make the website work as well as possible and improve government services. SW1H 9NA, London Press Office (national media and London area enquiries only – not questions about personal claims) The Post Office Card Account provides simple banking services for people without a traditional bank current account, to ensure they can receive the benefits, tax credits, state pensions or war pension to which they are entitled. We use cookies to collect information about how you use GOV.UK. Check your payment date if you’re. Don’t include personal or financial information like your National Insurance number or credit card details. 020 3267 5144, Out-of-hours (journalists only) George Thomson, General Secretary of the National Federation of SubPostmasters, said: We welcome today’s announcement by the government, which is good news for our post offices and for the millions of people who rely on them. We use cookies to collect information about how you use GOV.UK. Social welfare payments Don’t worry if you can’t get to the post office to collect your pension or any other social welfare payment. The service was previously due to be withdrawn in March 2015. 07623 928 975, England and Wales (local media enquiries) Although most people have a bank account, there are certain groups for whom this is not viable and, for them, the Post Office Card Account provides an important lifeline. As a direct result, Universal Credit has seen an unprecedented rise in demand over recent weeks and from March 16 to the end of April, over 1.8 million claims were made across the UK. To help us improve GOV.UK, we’d like to know more about your visit today. London She said: “DWP will stop any new benefit and pension claimants from using the Post Office Card Account (POCA) from 11 May, as we prepare for the end of this contract. Benefit payments to Post Office card accounts will stop on 30 November 2021. 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